Customer support
Do you have questions, requests or suggestions? Would you like to be advised competently? Do you need help or support for our products? Ask us - we are there for you.
What is your concern?
Ready Chat Go!
You can now also contact us via our chat!
Our chat is available Monday to Friday, between 09:00 and 17:00.
WhatsApp service
You have three possibilities to contact us via WhatsApp.
The chat uses WhatsApp Business, which is secure and meets the requirements of the GDPR.
- Save our phone number in your contacts and write us your message to: +4926413082240
- Scan the QR code with your mobile phone to go directly to the chat:
3. chat directly with us on the computer. Either via the browser or with the installed WhatsApp application.
SupportOur team enjoys their work. We would like to share this joy and enthusiasm with you. We look forward to you. No matter whether in personal conversation, on the phone, via e-mail or whatever - you are very welcome!
How to reach us:
Phone Support
- Our telephone support is available from Monday to Friday,
between 08:30 am and 05:00 pm
- Phone: +49 (0) 2641 30 82-280
- Fax: +49 (0) 2641 30 82-208
E-Mail-Support
Of course, we will gladly accept your message via e-mail. We will answer you within a very short time - guaranteed!